Do Retailers Make Better Loss Prevention Managers Than Security Personnel?

Employing someone with a police or investigation background in the role of loss prevention manager was once seen as a logical choice for retailers. Faced with the realisation that people, both internal and external, were stealing company assets, it made perfect sense to employ someone who was already catching thieves for a living. However, loss prevention has become a reluctant expense for many retailers due to the … [Read more...]

Teaching Sales Staff To Respond Effectively To EAS Alarms

Most readers are familiar with electronic article surveillance (EAS) systems and their utilisation as a fundamental loss prevention (LP) tool. A recent article stated that approximately 80 percent of American retailers utilise some EAS tools, but only 44 percent of LP professionals describe it as effectively executed. This article focuses on addressing one of the biggest downfalls when utilising EAS systems – the lack of … [Read more...]

External Risks And Shocks – How Resilient Is Your Organisation?

The fact that today’s businesses are global is not news, but the extent of the globalisation of trade and commerce – and the risks it presents – are far from understood. In an increasingly interdependent world, organisations are often on the frontline when it comes to systemic shocks, catastrophic events or unanticipated political upheaval. The recent Brexit referendum in the United Kingdom produced a far from united … [Read more...]

Ergonomically Designed Workstation Can Improve Productivity

By Morris Jacobs Security businesses are no different to any other business in that the people who work in them want to be treated well. If business owners wish to get the best out of their staff, they need to listen actively to staff concerns, express gratitude for a job well done and be willing to compromise when necessary. The positive momentum and enhanced morale engendered by kind and fair treatment lead directly … [Read more...]

That Girly Touch: Why Many Attempts To Attract Women To Cybersecurity Might Actually Achieve The Opposite

The problem is familiar. Cybersecurity is still a male-dominated field. Women make up only 10 percent of the global cybersecurity workforce. The field is missing out on a lot of capable people and women are missing out on an interesting, well-paid career path. There have been numerous initiatives trying to change the situation, but fighting existing stereotypes has proven to be hard. The underlying problem: society … [Read more...]

Who Is Next In Line?

Two conversations recently brought home the need for succession planning. The first, a friend’s remark regarding an industry meeting he had attended, “I looked around the room and realised we were all old men.” Second, a call from another friend to tell me that he had cancer. If those in the industry are indeed engaged in the art of security, the industry should be able to look ahead, plan for the future and … [Read more...]

Leadership by Example

Although I didn’t think soat the time being drafted into the US Army while living in America was the best thing that could have happened to me. I was 19 years old and had just finished high school with the intention of going on to university in California when Uncle Sam called. During my 3 month Basic Training course I quickly learned self-discipline, self-reliance and developed a grudging admiration for the leadership … [Read more...]

A LOSS PREVENTION INTROSPECTIVE

The modern retail loss prevention/risk management function can be described as a multifaceted role that, to achieve sustained success, requires a multifaceted approach. Fundamentally, it is a hugely influential and important role that has the potential to deliver significant savings to the company’s bottom line if performed to its full capacity. In recent times, the role of loss prevention has shifted dramatically, moving … [Read more...]

Workplace Safety And Contract Security Providers

According to figures released by the Australian Bureau of Statistics, over 700,000 Australian employees suffer some sort of work-related injury or illness each year. Some work is inherently more hazardous than others, including the various roles performed by operational security staff across high-risk sectors and within public-facing environments. It is not uncommon for security services to be provided to government … [Read more...]

Tax Obligations For Security Personnel

An important role of human resource management is to manage compliance with internal human resource policy and external human resource legislation, including compliance with employee and employer tax obligations. Considering it is tax season, it is timely to devote this edition’s column to advice on the tax obligations of security industry employees. Any legitimate expenditure made in the course of your employment is … [Read more...]

THE PANAMA PAPERS – A BLOW FOR TAX CHEATS WITH CONSEQUENCES

The Panama Papers have caused major reverberations around the world; in governments and businesses. There has been massive media and public interest in the content of this huge tranche of commercial documents. The disclosure of the off shore tax details of over 214 000 shelf companies has some quite extraordinary implications - including in Australia. The fall out has spurred politicians and tax agencies around the … [Read more...]

In-Flight Revenue Risks

In-flight purchases are an important revenue stream for airlines globally, with the function allowing passengers to purchase duty free items and on-board upgrades, as well as other services such as additional food, beverages, internet and telephone use. While such features are convenient for passengers, they can be susceptible to a number of risks, including staff pilferage, passenger theft of goods/services, counterfeit … [Read more...]

Are You Trusting?

Having found myself at the age of 22 in a role designed to maintain public peace, gather information and keep people safe, I realised I needed to know about lies and deception. I considered my level of expertise on the topic and, with an honest perspective, I labelled it low. I felt certain about one thing, all humans tell lies. I knew that the policing career I had just embarked on was going to not only be packed with … [Read more...]

ISIS Defectors: Inside Stories of the Terrorist Caliphate

ICSVE is proud to announce their new book! The authors hadn’t intended to put themselves in danger but that’s what happened as they interviewed an unprecedented thirty-two battle-hardened defectors about the gritty details of life inside ISIS. With unparalleled breadth, depth and access, ISIS Defectors: Inside Stories of the Terrorist Caliphate offers a compelling view of ISIS from men, women and teens now in hiding, … [Read more...]

Help Recognize Australia’s Unsung Heroes

  Would you attempt to stop a man who had just set fire to both a petrol station and a liquor store while also attempting to burn the store attendant? Would you run towards a burning car in an effort to stop the LPG gas tank from exploding to save a complete stranger? Would you use your own body to shield someone you have never met from an enraged group of men, receiving serious injuries in the … [Read more...]

Conflict And Cameras: Facing The Reality Of Social Media

  Technology can benefit public safety operations in many ways. With advances in technology increasing at a staggering rate, there are many options available for public safety agencies to increase operational efficiency. However, point-of-view (POV) technology is now prevalent in people’s daily lives and, in the age of smartphones and CCTV, security personnel need to understand that they are always under scrutiny. … [Read more...]