Conducting Workplace Investigations

Welcome to 2017. The festive season is always busy for the security and law enforcements industries in Australia and around the world. I hope that you all had a great Christmas and new year, and your company and family prosper throughout 2017. We are in a period of increased social and political conservatism, which is heralding great change for us all, and no more so than for the security industry. With that change … [Read more...]

Career Planning for Your Best People

Career planning is an important activity at any level but for your top people it is vital. They need to be challenged continually, otherwise you will lose them. When a top performer starts a new job, the challenge is high. They have a lot to learn and they are far from their peak production levels. As they scale the mountain of their new activity, they master the major peaks and finally reach a performance plateau. And … [Read more...]

How To Properly Validate Good Performance And Correct Poor Performance

You have heard of leverage, right? Well, when you properly validate or correct the performance of your employees, you will increase your production leverage enormously. In other words, a small amount of correctly applied validation or correction can produce amazingly large results. And your operation will be far more productive when you get this right. Correcting Poor Performance Some people have more horsepower … [Read more...]

The Qualities of a Great HR Manager

Whether or not your business has a dedicated HR Manager, there are three activities that are of vital importance and will determine success in this role. These are hiring the right people, managing staff performance and appraisals and ensuring that terminations are handled properly. These are the key activities where the quality of the HR Manager must shine. Hiring The Right People The main difficulty with hiring … [Read more...]

Employee Dismissal

Termination of Employment is a Risky Business that can be Very Expensive The decision to dismiss an employee may be easy, however defending an unfair dismissal claim can be both difficult and expensive. The following article identifies some of the pitfalls and provides advice on how best to mitigate the problems. Even if there is a valid reason for dismissing an employee, employers will find themselves in trouble if … [Read more...]

Crisis Leadership – more than managing people

In the last column, I focused on the results of what makes a good boss, but not every situation can be managed in the ‘business as usual’ mode. Often, particular leadership characteristics are required that are not normally expected or exhibited day to day. “A crisis can arise when threats posed by adverse events or emerging issues are permitted to escalate beyond thresholds. Such a situation may result from natural … [Read more...]

Job Satisfaction

What are the key factors in creating job satisfaction to keep people happy in the workplace? How do you feel when you are continually stopped from achieving something? Do you feel frustrated, or annoyed? Of course you do! You are trying to make a table in your backyard workshop, but the drill just stopped working, you have run out of sandpaper and your boss just called to ask if you can come into the office on your … [Read more...]

Should You Let Your Employees Work From Home?

If you run a business such as a security equipment manufacturing or distribution company or a security consultancy for example, it may be the case that occasionally you will have employees who wish to work from home. What are the major benefits and pitfalls of allowing selected employees to work from home? Well, I will answer that in a few minutes. My wife just asked me to help her with something in the garden... And … [Read more...]

Three Things Large Corporations Can Learn From SMEs When Managing Risks

A couple of weeks ago I was very fortunate to host one of the round tables during the Federation of European Risk Management Associations (FERMA) risk seminar in Malta. The experience of brainstorming for 45 minutes with representatives from various small and medium enterprises (SMEs) highlighted some major problems with modern-day risk management and risk managers. Here are three things that everyone could learn from … [Read more...]

What it means that the Russian Ambassador to Turkey was Assassinated by a Radicalized Militant Jihadi off-duty Turkish Police Officer

The Russian Ambassador to Turkey, Andrey Karlov, was shot and killed in an art exhibit event December 19, 2016 in Ankara, Turkey. Mevlüt Mert Altıntaş, an off-duty Turkish police officer entered the art gallery by using his police ID and shot the Ambassador approximately ten times from behind as he addressed the crowd. As the Ambassador dropped to the floor his assassin shouted out the now too familiar jihadi … [Read more...]

Why Top Executives Need To Rethink Crisis Management

For a long time, crisis management was regarded as a tactical activity focused mainly on writing a manual and responding as well as possible in the hopefully unlikely event that a crisis actually occurred. As a result, it was often delegated down the organisation to middle managers and technicians whose skill sets may be best suited to dealing with emergencies or system breakdown rather than how to take steps to prevent a … [Read more...]


Since the late 1990’s, the protective security services of both government and private sectors have been motivated by the belief that the implementation of Risk Management and Security Risk Management practices will reduce the likelihood of criminal attacks. Some states within Australian have actively enforced this concept through legislation, specifically requiring the acquisition of knowledge and the implementation of … [Read more...]

Building Learning And Development Capacity In The Security Industry

This article focuses on the importance and necessity of the security industry in Australia increasing the capability of its people through learning and development (L&D). Companies are not being told how they should train their staff and what they should train them in because each company’s training needs are different. The intent is to discuss the importance of individual enterprises and the industry as a whole in … [Read more...]

External Risks And Shocks – How Resilient Is Your Organisation?

The fact that today’s businesses are global is not news, but the extent of the globalisation of trade and commerce – and the risks it presents – are far from understood. In an increasingly interdependent world, organisations are often on the frontline when it comes to systemic shocks, catastrophic events or unanticipated political upheaval. The recent Brexit referendum in the United Kingdom produced a far from united … [Read more...]

That Girly Touch: Why Many Attempts To Attract Women To Cybersecurity Might Actually Achieve The Opposite

The problem is familiar. Cybersecurity is still a male-dominated field. Women make up only 10 percent of the global cybersecurity workforce. The field is missing out on a lot of capable people and women are missing out on an interesting, well-paid career path. There have been numerous initiatives trying to change the situation, but fighting existing stereotypes has proven to be hard. The underlying problem: society … [Read more...]

Leadership by Example

Although I didn’t think soat the time being drafted into the US Army while living in America was the best thing that could have happened to me. I was 19 years old and had just finished high school with the intention of going on to university in California when Uncle Sam called. During my 3 month Basic Training course I quickly learned self-discipline, self-reliance and developed a grudging admiration for the leadership … [Read more...]